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Mable Opticians
A single drop falling from an eye drop bottle

Urgent eye problem? Call now.

If you notice a sudden change in your vision or injure your eye, call Mable Opticians on 01507 472842 during opening hours. Out of hours, call NHS 111, or 999 in an emergency.

What counts as an urgent eye problem?

  • Sudden loss of vision

    Vision that suddenly blurs, darkens or disappears in one or both eyes needs urgent assessment.

  • Flashes and new floaters

    A sudden shower of floaters, flashing lights or a shadow across your vision can be a sign of a retinal detachment.

  • An eye injury

    A blow to the eye, a scratch, or something stuck in or under the eyelid.

  • A red, painful eye

    Especially with blurred vision, sensitivity to light or after wearing contact lenses.

  • Chemical in the eye

    Rinse first with clean water for at least 15 minutes, then call 999 or go to A&E.

What should I do right now?

  • 01

    Chemical in the eye

    Rinse the eye immediately with clean running water for at least 15 minutes, holding the eyelids open. Then call 999 or go to your nearest A&E.

  • 02

    Something in the eye

    Do not rub the eye. Blink and rinse gently with clean water. If something is stuck, cover the eye loosely and get help.

  • 03

    Blow to the eye

    Hold a cold compress gently against the closed eye without pressing on it, and get the eye checked.

  • 04

    Contact lens wearer with a red eye

    Remove the lens, do not put it back in, keep the lens and case, and seek advice the same day.

When to call 999

Call 999 or go to A&E for a chemical splash after rinsing, a penetrating injury or an object stuck in the eye, sudden loss of vision with weakness, facial drooping or speech changes, or an eye injury with a possible head injury. For urgent advice when the practice is closed, call NHS 111.

Common questions

Ready when you are

Request an appointment online, or call and speak to the team.

Opening hours
  • Monday, Tuesday, Thursday, Friday and Saturday09:30-17:00

Book an appointment

Choose a service and a time that suits you, and the team will contact you to confirm.

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